Top Rated Sliding Glass Doors Customer Warranty
We are America’s Best Rated Sliding Glass Doors for a Reason
What you can expexct from our folding glass door system
Cover Glass USA, INC., warranty applies only to products as originally installed in the customer’s property
and does not apply to any tear outs or re-installations.
The warranty runs from the original date of purchase and is transferable to subsequent end users for the
remainder of the stated warranty period in the original structure. The warranty on replacement products
furnished pursuant to this warranty will be limited to the remainder of the warranty period of the original
product and will be to the standards and/or specifications in effect at the time of the claim and not at the time
of original manufacturer.
In order for the warranty to be in effect, the end user must only use water and mild soap. Do not use solvent-based
or abrasive cleaners or blades.
Customer must protect the product after installation from mortar, stucco, paint, or similar products. Do not
modify this product, remove any of the glass or make any adjustments without the written approval from the
factory. The product must be maintained and any debris must be removed from the track. Cover Glass USA,
INC. cannot be held responsible if there is any subsequent movement, deterioration, warping, and stress
from movement of the structure in which the glass is installed resulting in the system not being able to be
used properly.
During the first ten (10) years after the date of purchase, Cover Glass USA, INC. obligations shall be limited
to, as its option, the repair or replacement of defective glass which it determines to be defective in material
or workmanship under normal use and service. This warranty does not cover glass breakage due to
accident damage, abuse, misuse, scratches by other trades, scratches reported 3 days after
installation, improper care of alteration, faulty building construction or design, or acts of God, such as floods,
fire and earthquakes.
During the first ten (10) years after the date of purchase, Cover Glass USA, INC. obligations shall be limited
to, as its option, the repair or replacement of any defective working parts contained within the Cover Glass
USA, INC. system in which it determines to be defective under normal use and service.
Component Finishes – All coating is warranted for a period of five (5) years against defects resulting in
cracking, peeling and other loss of adhesion, unless in coastal environments (within three (3) miles of a sea
coast or salt water, which will be warranted for a period of three (3) years). Because surfaces may not be
equally exposed to the sun and elements, Cover Glass USA makes no warranty with respect to the
uniformity of fading.
This express limited warranty is in lieu of all other warranties, express or implied. There are no implied
warranties of merchant liability or fitness for a particular purchase or any other warranties that extend
beyond this express limited warranty. Under no circumstances will Cover Glass USA, INC. be liable for any
costs of shipping, taxes, disassembly, removal or reinstallation of the product, except as provided by this
warranty. In the event of any disagreement or dispute between Cover Glass USA, INC. and a customer, or
any claims under state or federal law, the parties shall submit such disagreement or dispute to mediation. If
they are unable to resolve the disagreement or any dispute by mediation, the matter will be submitted to
binding arbitration pursuant to the rules of the American Arbitration Association or another similar
association or service mutually agreeable to the parties. The mediation and arbitration shall be carried out in
San Diego, California and judgment upon the award rendered pursuant to such proceeding may be entered
in any court having jurisdiction thereof. This express limited warranty shall be governed by and construed in
accordance with the laws of the state of California.